Terms & Conditions – Homee Lane

Article 1 – Definitions

  • Cooling-off period: The 14-day period during which the consumer may cancel the purchase without providing a reason.

  • Consumer: A natural person not acting in a commercial or professional capacity.

  • Day: Calendar day.

  • Distance contract: A purchase agreement made via remote communication (e.g., online).

  • Durable medium: Any means that allow consumers or businesses to store and reproduce information unaltered (e.g., email).

  • Entrepreneur: Homee Lane, offering home decor products online.

  • Right of withdrawal: The consumer’s right to cancel the purchase within the cooling-off period.

  • Remote communication technique: Methods used to make a contract without physical presence (e.g., website, email).

Article 2 – Applicability

These Terms & Conditions apply to all offers, purchases, and contracts made via the Homee Lane website. By placing an order, the consumer agrees to these terms.

A digital copy will be made available prior to order confirmation and may be saved for future reference.

In case of conflicting conditions, the terms most favorable to the consumer shall prevail.

Article 3 – Company Information

  • Business Name: Flamingo Bingo Limited

  • Registered Address: FLAT B01, 2/F, KIN TAK FUNG IND BUILDING, 174 WAI YIP STREET, KWUN TONG HONG KONG.

  • Registration Number: 78125921

Article 4 – The Offer

All offers made by Homee Lane will:

  • Clearly state pricing, validity, and any specific conditions.

  • Include accurate descriptions; product images are for illustrative purposes only.

  • Specify total costs, including taxes and delivery charges.

  • Include the right of withdrawal where applicable.

Homee Lane reserves the right to adjust or withdraw offers at any time.

Article 5 – The Contract

A contract is concluded once the consumer accepts the offer and completes the payment process.

For online purchases:

  • We confirm receipt electronically.

  • We ensure secure data transmission and encrypted payment systems.

  • Orders may be declined or modified with valid justification.

Article 6 – Right of Cancellation

Consumers may cancel their order within 14 days of receiving their product.

Conditions:

  • Items must be returned unused, in original condition and packaging.

  • Cancellation notice must be sent via email or in writing.

  • Products must be returned within 14 days of cancellation notice.

Article 7 – Return Costs & Refunds

  • Return shipping is the consumer’s responsibility.

  • Refunds are issued within 14 days of receiving the returned item or proof of return.

Article 8 – Pricing

  • Prices remain fixed during the promotional period and are inclusive of taxes unless otherwise stated.

  • For international customers, customs duties and import taxes are the buyer’s responsibility.

  • Errors in pricing e.g., typographical mistakes) are subject to correction.

Article 9 – Product Conformity & Warranty

Products sold by Homee Lane will:

  • Match their description.

  • Meet reasonable quality standards expected for home decor products.

Warranty does not cover:

  • Improper use, third-party alterations, accidental damage, or normal wear and tear.

All product issues must be reported within 14 days of delivery.

Article 10 – Delivery

  • Orders are carefully packed and dispatched to the address provided.

  • Delivery is within 30 days, unless agreed otherwise.

  • If delays occur, the consumer will be informed. A full refund is available if delays exceed the agreed period.

  • If a product is unavailable, a similar replacement may be offered, which the consumer can accept or refuse.

Article 11 – Duration Agreements

For subscription-based or recurring services:

  • Open-ended contracts can be canceled with one month’s notice.

  • Fixed-term contracts will not automatically renew unless explicitly agreed.

  • Contracts longer than 12 months may be canceled after the first year.

Article 12 – Payment

  • Payment must be completed at checkout unless otherwise arranged.

  • Consumers must promptly report any discrepancies in payment information.

Article 13 – Complaints

  • Complaints must be submitted within 7 days of discovering an issue.

  • Homee Lane will respond within 14 days of receiving the complaint.

  • If valid, we will repair, replace, or refund at no cost to the consumer.

Article 14 – Disputes

  • Homee Lane aims to resolve all disputes amicably.

  • If unresolved, disputes may be referred to a recognized dispute resolution service.

Article 15 – Force Majeure

Homee Lane is not liable for any failure to perform due to unforeseen events beyond our control, including but not limited to natural disasters, strikes, and technical failures.

Article 16 – Governing Law

All transactions and disputes are governed by the laws of the United States, unless mandatory consumer protection laws state otherwise.

Article 17 – Updates to Terms

Homee Lane reserves the right to update these Terms & Conditions at any time.
Consumers are encouraged to review the most current version before making a purchase.